Ooredoo Palestine Upgrades and Expands Software and Support Agreement with Optiva, Positioning Telco With Roadmap for Enhancing Customer Experience and Achieving TCO Reduction

Multi-year agreement and upgrade deliver new capabilities to support Ooredoo Palestine’s base growth goals

TORONTO, January 15, 2019Optiva Inc. (TSX: OPT), an innovative software provider of mission-critical, cloud-native, monetization solutions to leading communication service providers (CSPs) globally, is pleased to announce that Ooredoo Palestine has agreed to a software upgrade and multi-year support agreement that will assist them to further build upon their growth and success.


“By partnering with Optiva, we have been able to utilize their real-time monetization capabilities and offer superior, flexible and innovative products, services and tariffs to our customers,” said Dr. Durgham Maraee, CEO of Ooredoo Palestine. He added, “As a result, we are working to provide our customers with best journey and experience they can get from a telecom operator, aiming to be the communication leader of choice for all Palestinians.”


The proof is in Ooredoo Palestine’s results — their subscriber base increased by 57 percent year-on-year to 1.3 million by the end of September 2018, and their revenue increased 19 percent over the same period. In October 2017, they launched services in Gaza, and in January 2018, they launched a 3G network in the West Bank.


Wataniya Mobile Palestine, which recently rebranded to Ooredoo Palestine, has been an Optiva customer since 2014. One consideration in extending their partnership with Optiva was the great partnership and value given by Optiva and the teams.


“Given the competition and volatility in their market, Ooredoo Palestine must select partners that will assist them to design plans that are optimized for growth. With our Business Value consulting team and our product offering, Ooredoo Palestine is able to quickly react to the changing market and drive new growth for their business. We couldn’t be more excited about their growth and success,” said Danielle Royston, CEO of Optiva.


About Optiva Inc.:

Optiva Inc. is leading the telco industry and its innovative customers around the world by offering next-generation software solutions to help them leverage today’s digital technologies. Our portfolio of monetization products enables real-time billing, charging, policy management and user experience that are critical to our customers’ growth and performance. When deployed in the cloud, Optiva™ solutions deliver the most impact for the best value. Our vision, market knowledge, analytical insights and unparalleled Customer Success Program ensure our customers are equipped to achieve their strategic business goals today and into the future. Established in 1999, Optiva Inc., can be found on the Toronto Stock Exchange (TSX: OPT). For more information, please go to www.optiva.wpengine.com.  


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