TORONTO, Oct. 13, 2015 /CNW/ – Redknee Solutions Inc. (TSX: RKN), a leading provider of real-time monetization and subscriber management software, is pleased to announce that a Tier 1 Operator in North America has extended a contract, with the extension worth more than US$5 million to Redknee, in support of the operator’s Mobile Virtual Network Enabler (MVNE) strategy. With Redknee’s MVNE solution the Tier 1 operator is able to implement its customer engagement strategy, focusing on encouraging online or community based support and reducing the use of more costly traditional customer care solutions. Redknee’s billing and customer care solution provides the agility and flexibility to implement this capability, while providing the scalability for future growth. This significant contract highlights Redknee’s ability to strengthen relationships with existing customers and to become a long-term partner that assists Tier-1 operators with all aspects of their business, including the provision of large-scale solutions for MVNO and MVNE operations.
Leveraging Redknee’s converged billing solution, the operator can accelerate its MVNE and multi-brand growth strategy, including the launch of new consumer and partner brands and additional MVNOs to the market from this centralized platform. Redknee’s converged billing and customer care solution provides service providers with an innovative platform that enables fast time to market to launch new services, while minimizing the investment risk with low initial setup costs.
Lucas Skoczkowski, Redknee’s CEO commented:
“Redknee is excited to support this Tier 1 Operator in North America with its exciting MVNE growth strategy. By using Redknee’s converged billing and customer care platform, the operator can support new and innovative business models, products and to reduce time to market in support of its aggressive marketing and loyalty programs to drive growth and profitability. This is a strategic deal that reinforces the strength of Redknee’s expertise and capabilities, and its ability to support Tier 1 operators to support multiple business models and provide multifaceted solutions.”
Redknee enables communications service providers (CSPs) to monetize and optimize the subscriber experience across the entire customer lifecycle. From activation and provisioning, to supporting a 360 degree view of the customer’s usage, preferences, and integration with third party social media sites, to empowering customers with self-care tools and the ability to pay for services on the go, Redknee offers one of the most comprehensive real-time converged charging, policy management, billing and customer care solutions in the industry. Redknee’s highly scalable and flexible solutions enable CSPs to monetize third party relationships and content, support resellers and dealers and launch multi-country operations quickly, effectively and with a low total cost of ownership. Available on premise, cloud-based and as a Software-as-a-Service offering, Redknee delivers a complete monetization and subscriber management solution to more than 250 service providers, including some of the largest Tier 1 operators in the world.
Redknee monetizes today’s digital world. We provide a complete portfolio of mission-critical monetization and subscriber management solutions and services that allow communications service providers, utility companies, auto makers and enterprise businesses of all types to charge for things in new and innovative ways. Redknee’s real-time billing, charging, policy and customer care offerings provide the agility and scalability to drive a unique user experience, increase profitability and support any new product or business model. Available on premise, cloud-based, or as a Software-as-a-Service, Redknee’s low-risk, flexible solutions power more than 250 businesses across the globe. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.
SOURCE Redknee Solutions Inc.