Business Operations Specialist

Location: India/Remote
Type: Full-time or contract

Job Summary:

  • The Business Operations Specialist’s primary responsibility is to help the Optiva operations team with fulfilling all activities related to business configurations and reporting.


Key Responsibilities:

  • Creation and modifications of Price Plans
  • Creation and modification of Promotions from the standard catalogue.
  • Web Portal customization
  • Report execution and new Report creation
  • Create and Modify Notifications
  • Subscriber and User Management
  • Voucher Management
  • Deliver all tasks within SLA and conform to the quality standards



  • Minimum of 3+ years of work experience with IT and/or BSS technology products and services
  • Minimum of  years of testing experience in Telco companies
  • At least 1 year of experience in mobile telecom networks GSM/CDMA, billing solutions, real-time rating and charging systems, Microsoft CRM, solutions, Self-care solutions (Web, USSD, IVR), Web Portals
  • Experience in one or more aspects of Telecom BSS solution deployment/business configuration.
  • Minimum 2 years experience with Linux and shell/Perl scripting
  • Ability to construct SQL queries to retrieve complex information from a SQL Server/Oracle database
  • Analytical thinking and problem-solving ability.


Nice to have:

  • Knowledge of Optiva TCB and Unified Suite.
  • System integration
  • Knowledge of multiple technologies including (but not limited to) TCP/IP, CORBA, SOAP, SS7, Diameter, HTTP(S) strongly preferred
  • Knowledge of configuring network elements including switches, routers, and load-balancers valued


Apply via email to

Media Inquiries

For questions, please contact Misann Ellmaker at

News Alerts

Want the latest from Optiva?
Sign up for new alerts >>

Follow Us