Business Operations Specialist

Location: Latin America/Remote
Type: Full-time or contract

What is the opportunity?
Job description:

The Business Operations Specialist’s primary responsibility is to help the Optiva operations team with fulfilling all activities related to business configurations and reporting.


What will you do?
Key responsibility:

  • Creation and modifications of Price Plans
  • Creation and modification of Promotions from the standard catalogue
  • Web Portal customization
  • Report execution and new Report creation
  • Create and Modify Notifications
  • Subscriber and User Management
  • Voucher Management
  • Deliver all tasks within SLA and conform to the quality standards


Technical skills:

  • Minimum of 3+ years of work experience with IT and/or BSS technology products and services
  • Minimum of  years of testing experience in Telco companies
  • At least 1 year of experience in mobile telecom networks GSM/CDMA, billing solutions, real-time rating and charging systems, Microsoft CRM, solutions, Self-care solutions (Web, USSD, IVR), Web Portals
  • Experience in one or more aspects of Telecom BSS solution deployment/business configuration
  • Minimum 2 years experience with Linux and shell/Perl scripting
  • Ability to construct SQL queries to retrieve complex information from a SQL Server/Oracle database
  • Analytical thinking and problem-solving ability. 


Good to have:

  • Knowledge of Optiva TCB and Unified Suite
  • System integration
  • Knowledge of multiple technologies including (but not limited to) TCP/IP, CORBA, SOAP, SS7, Diameter, HTTP(S) strongly preferred
  • Knowledge of configuring network elements including switches, routers, and load-balancers valued


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