Pre-Sales Engineer

Location: Mexico City, Mexico/Remote
Type: Full-time

What is the opportunity?
Job description:

The Pre-Sales Engineer (PSE) provides technical support to the sales team for positioning Optiva BSS solutions to telecom operators. The PSE is an integral part of the sales team and the technical leader during the entire sales cycle.


What will you do?
Key responsibilities:

  • Presales technical support to the sales team, prospects, and clients
  • Lead product presentations and demos, as well as proof of concepts
  • Provide technical expertise in Optiva’s solutions, including how they help our customers to monetize their business better and improve their operations
  • Lead technical responses to RFIs, RFQs, RFPs, and other customer requests
  • Serve as the technical liaison between clients and the internal technical and product experts, including Professional Services, Product Management, Managed Services, and Operations


What do you need to succeed?
Knowledge, skills, and experience:

  • B.S. in Computer, Software or Telecommunications Engineering (Master’s preferred)
  • 10+ years of experience in BSS, OSS, or other Telecom/IT complex solutions
  • Extensive experience in a technical support/ pre-sales role
  • Experience managing complex business relationships in multicultural environments
  • A background in or deep familiarity with the BSS space, demonstrating deep industry knowledge and ability to elevate conversations to business needs and be viewed as a trusted advisor
  • Willingness to travel to customer sites as directed by sales management
  • Skilled in virtual presentations, online web demos, remote sales processes
  • Vibrant, self-motivated, and energetic attitude; willingness to perform and get things done
  • Analytical, self-driven, energetic, team worker, creative, customer focused
  • Ability to manage customers’ expectations and communications
  • Excellent oral and written communication skills and excellent presentation skills
  • Language skills: Bilingual (English and Spanish)


Seniority level:

  • Mid-senior level


Seniority level:

  • BSS, OSS, IT, and telecommunications


Job functions:

  • Sales
  • Business development

Apply via email to:

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