Quality Assurance Manager - R&D

Location: India/Remote
Type: Full-time or contract

What is the opportunity?

Job Description:

  • Optiva is a leading company in the telecom industry, including the full life cycle of telecom billing system experience, real-time and offline charging systems, CDR mediation and policy control
  • QA Manager will coordinate testing activities for high-complexity programs in the R&D department, identifying project requirements with the technical team, creating plans, following up on progress, and communicating with stakeholders
  • As a QA Manager, you will be working in a team of mixed-skill professionals (e.g., Developers, system integration, PMs, Ops teams, Quality management, etc.) on Optiva’s innovative solutions for OSS/BSS


What will you do?

Job Duties:

  • Collaborate with project managers to identify and prioritize demand for testing
  • Plan and develop the test plan along with execution and monitoring, and document Software Issues
  • Handling of multiple concurrent projects for software testing
  • Strong leadership skills – providing direction and vision, coaching team members, sound judgement, issue and conflict resolution, effective decision making, negotiation, communication, team building
  • Organizational savvy,  knowledge of tools and techniques
  • Strategic in approach: understand and addresses inter-dependencies and real issues
  • Clear definition of requirements (tested by real customer requirements) and timetables
  • Experience managing to deliverables and milestones: on time/within budget/in-quality/meeting business needs
  • Ability to hire and coach the teams and bring them to success
  • Proven experience with QA teams of similar size and scope
  • Organized and efficient in work processes
  • Testing the governance process to ensure quality standard adherence
  • Strong understanding of scoping, budgeting, scheduling, resource allocation, measuring quality, progress, risks and identifying benefits
  • Identifying and delegating tasks to employees best positioned to complete them
  • Identifying and managing potential risks and liabilities of multiple projects, create mitigation actions
  • Making effective decisions when presented with multiple options for how to progress with the project
  • Ability to build management systems and capabilities
  • Communicating with vertically and horizontally with executives, management, task-forces to keep the teams aligned with the company’s goals
  • Performing quality control throughout development to maintain the standards expected
  • Adjusting schedules and targets on the project as needed
  • Motivating people involved in the project to complete tasks on time
  • Improving the team’s velocity on the committed roadmaps


What do you need to succeed?

Mandatory Qualifications:

  • Bachelor degree in IT field required (e.g., Software Engineering, Computer Science or correlated areas)
  • More than 10 years of experience QA management
  • SCRUM/Agile Certification
  • Excellent time management and organizational skills and experience establishing guidelines in these areas for others
  • Excellent communication in English
  • Knowledge of Agile methodology
  • Very good soft skills, teamwork and adaptability to challenges
  • Excellent skills in multi-tasking and handling tension and customer pressure
  • Strong on customer satisfaction
  • Leadership and teamwork
  • Planning and organization
  • Communication skills
  • Ethics and ethical values
  • Internal and external stakeholder management
  • Knowledge management
  • Financial management
  • Risk management
  • Project and process management
  • Company understanding and awareness
  • Continuous improvement and positive attitude
  • Software Development experience (e.g., Java, SQL)
  • DevOps and Agile experience


Optional Qualifications:

  • Professional Project Management Certification (PMP) from accredited intuition
  • Experience working with cloud solutions (GCP, AWS, or Azure), and containers (Kubernetes, Docker)
  • Experience in telecom solutions
  • Experience with Optiva Unified Charing Applications

Apply via email to recruiting@optiva.com

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