Cuy Móvil and Optiva Case Study
Fast-track your MVNO launch in 90 days with BSS on the public cloud
Case Study in Numbers
4 Click Onboarding
Subscriber onboarding in 4 steps with
all and only digital channels
Digital CX
Digital onboarding, digital care, build
own plan, cloud native infrastructure
Lean & Agile
Lean and agile BSS system for a
fast-moving, digital born MVNO
Cuy Móvil Delivers End-To-End Digital Customer Experience With Optiva BSS
Hear Mariano de Osma, Cuy Móvil CEO, share his company’s vision. He discusses how Cuy, a digitally-savvy MVNO, leverages cloud-native Optiva BSS Platform to gain a competitive edge in its dynamic market.
In the face of fierce competition, digital lifestyle, and new business opportunities, time to market can make or break an MVNO or a sub-brand. At the same time, managing complex enterprise software and underlying infrastructure can slow your agility and ability to respond to market demands.
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We are lean, techy, agile and we move fast. It is in the core of our strategy, and having Optiva as our partner enables us to deliver on that.
Mariano de Osma
CEO
Cuy Movil
The four step onboarding
Here are the steps of the famous '4 Touch' subcriber onboarding:
First the customer buys the SIM card online and the SIM is delivered to them.
Customer scan a QR code on the card deivered & download Cuy Movil mobile app
Customer scans their finger prints
Selects phone number
Build their own plan